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For questions, comments or suggestions, contact us at:
sales@talariaenterprises.com
Merchandise Information:
Questions regarding the merchandise can be emailed to sales@talariaenterprises.com. We will respond within a few hours during business hours. Questions can also be directed to Customer Service at 800-227-9196 or (626) 335-2140.
Placing an Order:
Orders can be placed via email, fax, phone or US mail. Checks, money orders, VISA, Mastercard, and American Express are all accepted.
--By Email: Go to Email Order Form (SECURE). This form uses an Equifax Certificate Security.
--By Fax: Use the Fax Order Form and fax to: (309) 210-7477 fax.
--By Phone: call 800-227-9196 or (626) 335-2140 and we will be happy to assist you!
--By Mail: Send order form to PO Box 1585, Glendora, California 91740 USA.
Order Confirmation:
All orders will be confirmed the day of receipt via email (if email address is included with the order).
Sales Tax:
Appropriate state sales tax will be added to orders shipped to residents of California.
Return Policy:
Talaria Enterprises stands behind its merchandise. All items are returnable within 30 days of the shipping date for a full money back guarantee (excluding shipping charges). If you are not satisfied with an item, you may exchange it or receive a full refund if it is returned in its original condition and packaging. For returning or exchanging an item, please call Talaria Enterprises at (626) 335-2140 for a Return Authorization Number.
Shipping Information:
US Shipping:
Except where noted, orders ship typically within (3) to (5) business days. In the event of a delay, we will contact you by phone or email. UPS does not deliver to PO boxes.
US Shipping and Handling (Shipping will automatically be added onto all orders):
Shipping charges are dependent on weight and size. Here is an estimation:
UPS Ground Shipping & Handling
| Small Items (4"H - 6"H) |
$3.95 - $6.95
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| Medium Items (6"H - 12"H) |
$6.95 - $9.95
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| Large Items (12"H - 17"H) |
$9.95 - $14.95
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| Over 17" |
$14.95+
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For 2-day rush delivery, overnight shipments & all shipments to Alaska & Hawaii: call (800-227-9196) or email for rate: sales@talariaenterprises.com
International Shipping:
Orders to all other countries will be sent by Air Parcel Post. Shipping charges vary according to the weight of the package. We will advise you by email of the total shipping charges assessed to your credit card. Taxes, duties or customs/brokerage fees associated with ordering merchandise from the US will be the responsibility of the receiver. Please call or send email if you require estimated shipping cost prior to ordering.
Gift Message:
On any order, your gift message can be included at no charge. Simply request it in the comment field on the order form and it will be hand written on our elegant gift card.
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